Big Six:
A Guide to Information Problem-Solving
Michael B. Eisenbery and Robert Berkowitz, 1987
1. Task Definition:
- Define the information problem
- Identify information needed
2. Information Seeking Strategies:
- Determine all possible sources
- Select the best sources
3. Location and Access:
- Locate sources
- Find information within sources
4. Use of Information:
- Engage (e.g. read, hear, view, touch)
- Extract relevant information
5. Synthesis:
- Organize from multiple sources
- Present the information
6. Evaluation:
- Judge the product (effectiveness)
- Judge the process (efficiency)